Frequently Asked Questions

Have a question about the Food Bank? Chances are, others are asking the same! See the most frequently asked questions.

Data Protection:

What our Clients need to know about our Privacy Policy

We collect basic personal data about our clients, including name, address, and contact details.

Wansbeck Valley Food Bank complies with its obligations under the General Data Protection Regulations;

  • by keeping personal data up to date
  • by storing and destroying it securely
  • by not collecting or retaining excessive amounts of data
  • by protecting personal data from loss, misuse, unauthorised access and disclosure
  • and by ensuring that appropriate technical measures are in place to protect personal data.

Read more about our Client Privacy Policy and  how we will use this information ….

Should you need further clarification please contact our Data Controller – Sheila Rowley

 

Directions to Food Bank:

Directions to Wansbeck Valley Food Bank

Our new central distribution warehouse and administration center is located just north of Morpeth and within the site of Northgate Hospital.

Make your way to the Northgate Hospital Roundabout and take the exit signed Northgate Hospital. Once within the hospital site take the first turning on the left [singed Kenneth Day Unit] and then first left again.

 

Need Help:

Are you in need and running out of food?

Or do you know a family without enough to eat?

Wansbeck Valley Food Bank will provide emergency food for a minimum of three days.

To help us serve those in genuine need, clients must be recommended to us by one of our associated local Partner Agencies:

Please ask for a “Letter of Referral” which you can bring to a Food Bank distribution center near you

Note; The Food Back will only issue food to those who have been referred to us by one of our Partner Agencies

Who does the Food Bank serve?

The food bank serves those in financial hardship who have been referred to us by one of our many referring professional organisations and individuals.

 

Food Donations:

What are the Food Bank Opening Hours?

Contact by phone [Tel: 07841 908 477] 9.00-16.00 Monday to Friday

Our normal opening hours for food donations and distribution are detailed below;

Location Day Time Address
Ashington Monday- Wednesday and Friday 13.00 – 15.00 Holy Sepulchre Church Hall, Station Road (across the road from the church)
Lynemouth Delivery by special arrangement
Morpeth Monday-Friday 13:00 – 15:00 Northgate Hospital, Morpeth. NE61 3BP
Newbiggin Wednesday and Thursday 13:00 – 15:00 Church Hall, Simonside Terrace, Newbiggin NE61 6PU
Pegswood Delivery by special arrangement

 

Who donates food and groceries?

The work of the Food Bank can only continue with the generosity of individuals, families, groups, schools, churches and local organisations.

We also have a monthly supermarket collection at Ashington ASDA and a permanent basket in the Morrison’s Morpeth store.

If you are able to donate nonperishable food items then please drop them into one of our centers listed below;

Location Day Time Address
Ashington Monday-Friday 13.00 – 15.00 Holy Sepulchre Church Hall, Station Road (across the road from the church)
Lynemouth Delivery by special arrangement
Morpeth Monday-Friday 13:00 – 15:00 Northgate Hospital, Morpeth NE61 3BP
Newbiggin Wednesday and Thursday 13:00 – 15:00 Church Hall, Simonside Terrace, Newbiggin NE61 6PU
Pegswood Delivery by special arrangement

Where are the Food Bank Distribution and Drop Off Centers Located?

Currently we are operating out of locations based at Morpeth, Ashington and Newbiggin  from which we both distribute and receive food donations.

Locations and opening hours are detailed below;

Location Day Time Address
Ashington Monday – Wednesday and Friday 13.00 – 15.00 Holy Sepulchre Church Hall, Station Road (across the road from the church)
Lynemouth Delivery by special arrangement
Morpeth Monday-Friday 13:00 – 15:00 Northgate Hospital, Morpeth NE61 3BP
Newbiggin Wednesday and Thursday 13:00 – 15:00 Church Hall, Simonside Terrace, Newbiggin NE61 6PU
Pegswood Delivery by special arrangement
What Kind of Food is Needed?

Your help to keep the shelves filled would be much appreciated. We are always able to accept basic tinned or dried food with a reasonable shelf life. At the moment the items we would find particularly useful are;

Small tubs of Buttery Spread, Small Blocks of Cheese, Long Life Milk, Tins of Carrots, Tins of Sweetcorn, Packets of Potato Mash, Tins of Rice Pudding, Toilet Rolls

In addition Shower gel, Shampoo, Toothpaste, and small Bars of Chocolate would be gratefully received.  

 

Volunteering:

How do I volunteer for the food bank?

The project needs more volunteers, including drivers, so if you are able to give a few hours on a regular basis, preferably at least twice a month,  please contact:   wansbeckvalleyfoodbank@gmail.com

 

Food Banking Overview;

Who does the Food Bank serve?

The food bank serves those in financial hardship who have been referred to us by one of our many referring professional organisations and individuals.

How many people use the food bank?

Throughout the past year Wansbeck Valley Food Bank [WVFB] has been able to supply something in excess of 13,000 day’s-worth of food to local residents.

And if that figure is difficult to grasp then imagine that every day last year, thirty-six people received a full days supply of food which adds up to almost 40,000 meals.!

And what’s more since January 2018 the increase in demand continues and currently we are on course to provide something like 50,000 meals this year

How many paid staff does the food bank have?

The food bank operates on an entirely voluntary basis with no salaried staff

Is the food bank a national organisation?

Wansbeck Valley Food Bank is an independent  local charity set up to help prevent and relieve poverty or financial hardship. We   operate in association with local social services and other professional agencies.

What does the Food Bank do?

Wansbeck Valley Food Bank is a local charity set up to help prevent and relieve poverty or financial hardship by providing food with your help.

What is a “Partner Agency”?

To help us serve those in genuine need, clients must be recommended to us by one of our associated local Partner Agencies:

Please ask for a letter of referral which you can bring to a Food Bank distribution center near you

 

 

 

 

Helping anyone in the Wansbeck Valley area with an emergency need for food.